Privacy Policy

Welcome to Cupzone, The Vacuum Cup Shop!

Cupzone values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we keep it in our databases and, if necessary, with whom we share it.

By using the platform and services, you are accepting the practices described in this Privacy Policy. Use of the platform is also subject to our Terms and Conditions.

This Privacy Policy may change from time to time. Your continued use of the website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. This Privacy Policy has been developed and is maintained in accordance with all applicable federal and international laws and regulations and specifically with the Data Protection Act 2018 (UK regulation) and the GDPR (General Data Protection Regulation – European regulation).

GENERAL INFORMATION

The personal data of the users that are collected and processed through the website:

www.cupzone.com

Will be under responsibility and in charge of:

Cupzone.

Address: Callywhite Lane, Dronfield, Derbyshire, S18 2XR

Phone: 01246 416441

Email: TBA

TYPES OF INFORMATION GATHERED

The information we learn from customers helps personalize and continually improve your experience at Cupzone. Here are the types of information we gather:

Information You Give Us. You provide information when you search, read and view the content, request a quote, and/or communicate with us through our contact information or through our contact forms. As a result of those actions, you might supply us with the following information:

First and last name
Email address
Phone number (includes WhatsApp number)
Address
ZIP/Postal code
IP address
Any additional information relating to you that you provide to us directly through our website or indirectly through our website or online presence such as ‘cookies’.

Cupzone will not collect any personally identifiable information about you unless you provide it.

GOOGLE Analytics.

We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and improve our service.

Please consult Google’s privacy policy here:

https://policies.google.com/privacy

Personal data will be kept for the time necessary for the provision of the services. The owner may be allowed to retain personal data for a longer period whenever the user has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the owner may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.

HOW WE USE YOUR INFORMATION.

In general, we use the information we collect primarily to provide, maintain, protect and improve our current website and services. We use personal information collected through our site as described below and described elsewhere in this Policy to:

Identify you as a user in our system.
Receive a quote
Improve our services, website, and how we operate our business.
Understand and enhance your experience using our website and services.
Respond to your comments or questions through our support team.
Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.
Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
Protect, investigate and deter against fraudulent, unauthorized or illegal activity

HOW DO YOU GET MY CONSENT

By using the services, communicating with us through the contact forms or our contact information, accepting the use of cookies by our website and providing us with personal information to communicate with you; you consent to our collection, storage and use of your information on the terms contained in this privacy policy. You may withdraw your consent by sending us your request via the contact information or the contact page.

SOCIAL MEDIA

On our website, you will find links and functions linked to different social networks, in which you can share your information.

It is advisable to consult the privacy policy and data protection of each social network used on our website.

Instagram: http://instagram.com/about/legal/privacy/

Google: https://policies.google.com/privacy

Twitter: https://twitter.com/privacy

PROTECTING YOUR INFORMATION

Cupzone follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Cupzone receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while Cupzone

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

EU MEMBERS’ RIGHTS (GDPR COMPLIANT)

If you are habitually located in the European Union, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances.

We describe these rights below:

Access and portability: to access and know what information is stored in our servers, you can send us your request through our contact information.
Rectify, Restrict, Limit, Delete: You can also rectify, restrict, limit or delete much of your information.
Object: When we process your information based on our legitimate interests as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have compelling legitimate reasons to continue processing it or where it is necessary for legal reasons.
Revoke consent: Where you have previously given your consent, such as to allow us to process and store your personal information, you have the right to revoke your consent to the processing and storage of your information at any time. For example, you may withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn your consent if we have a legal basis for doing so or if your withdrawal of consent was limited to certain processing activities.
Complaint: If you wish to file a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users can exercise all these rights by contacting us through the contact information or the contact page.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe.

You can see more about these rights at:

https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_en

EDITING AND DELETING INFORMATION

If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify and delete your Information at any time, please contact us through the contact information. To opt-out of Cupzone email, follow the instructions included in the email. Your request should be processed within 48 hours.

THIRD PARTIES

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information Cupzone collects from you. If you disclose your information to others, whether other users or suppliers on Cupzone, different rules may apply to their use or disclosure of the information you disclose to them. Cupzone does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Cupzone is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the Cupzone website.Cupzone encourages you to ask questions before you disclose your personal information to others.

CONTACT US

If you have questions or concerns about this Privacy Policy and the handling and security of your data, please contact us through our contact page or via the contact information below:

Cupzone

Address: Callywhite Lane, Dronfield, Derbyshire, S18 2XR

Phone: 01246416441

Email: TBA

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Delivery Info:

When you've received your quote we will state the availability of the products you require.

Some of our products we keep in stock and will be able to ship out to you in 2-4 business days however others may take longer depending on availability and the location of their delivery.

Please bear in mind different products have different availability and we will disclose expected shipping time in your quote.

T's & C's :

Legal Notice

Your use of this web site hosted by Cupzone is subject to the following terms and conditions:

Copyright and Trade Marks

All materials on this web site are the copyright of Cupzone or are reproduced with permission from other copyright owners. All rights are reserved. The materials on this web site may be retrieved and downloaded solely for personal use. No materials may otherwise be copied, modified, published, broadcast or otherwise distributed without the prior written permission of Cupzone.

Cupzone and/or any other names of products or services provided by Cupzone and referred to on this web site are either trademarks or registered trademarks of Cupzone.

For information on obtaining permission to reproduce or translate Cupzone's copyright material, please contact us via our enquiry form.

Disclaimer

Cupzone makes no warranties or representations of any kind concerning the accuracy or suitability of the information contained on this web site for any purpose. All such information is provided "as is" and with specific disclaimer of any warranties of merchantability, fitness for purpose, title and/or non-infringement. Cupzone makes no warranties or representations of any kind that the services provided by this web site will be uninterrupted , error-free or that the web site or the server that hosts the web site are free from viruses or other forms of harmful computer code. In no event shall Cupzone, its employees or agents be liable for any direct, indirect or consequential damages resulting from the use of this web site. This exclusion and limitation only applies to the extent permitted by law and is without prejudice to any express provisions to the contrary in any written licence or subscription agreement from Cupzone in respect of the use of any online service provided via this web site.

Links

Links to other web sites are provided by Cupzone in good faith and for information only. Cupzone disclaims any responsibility for the materials contained in any web site linked to this site.

Cupzone will review this policy in the light of comments we receive so please check the latest version. If you have any questions specifically about Privacy please contact us.